Earnest
We care about the people affected by the work—not only the people approving it.
Let’s talk
Close to the work / Clear about what matters
Then we help organizations make that truth visible—in how they operate, how people experience the work, and how the world understands their value.



What we believe
That takes more than a clever line or polished identity. It takes listening past the brief, seeing the whole system, and being willing to change what does not match the promise.
How BSG shows up
We care about the people affected by the work—not only the people approving it.
Clients can speak candidly with us and expect the same in return, including when the useful answer is not the easiest one.
We connect culture, operations, stakeholder experience, story, identity, and execution instead of treating each as an isolated deliverable.
Originality is not decoration. It is how we make the right idea easier to notice, understand, and remember.
Partnership without ego
We work as trusted extensions of client teams—whether the assignment is focused or transformational. That proximity gives us the context to move quickly, protect quality, and recognize what an organization truly needs.
Senior thinking stays close to the work. Relationships are not handed off once the contract is signed.
See what that partnership makes possible →The people closest to the work
BSG clients work with people who know the context, understand the stakes, and stay accountable for the quality of the result.

Owner & CEO
Erin helps leaders see the whole picture—connecting purpose, people, operations, experience, and expression so the brand can become true from the inside out. She also founded the independent nonprofit Brand Magic Collective to expand nonprofit access to expertise and capacity-building support.
Digital Marketing & Strategy Manager
Ashley turns strategy into focused digital programs—bringing audience understanding, content, campaigns, and measurement into one clear plan.
Digital Marketing Designer
Billy Jo makes ideas visible—translating strategy into thoughtful design systems, digital experiences, and creative work people can recognize and use.
Executive Office Coordinator
Alex keeps the people, details, and day-to-day experience connected so clients and colleagues have what they need to keep moving.
Connected by Erin / Distinct in purpose
Erin Miller also founded Brand Magic Collective, an independent 501(c)(3) nonprofit created to expand nonprofit access to strategic guidance, education, professional expertise, and capacity-building resources.
Brand Strategies Group and Brand Magic Collective are separate organizations connected by a shared belief: important missions deserve the support required to thrive.
Explore Brand Magic CollectiveCredibility with consequence
Brand discovery that led to employee listening, cultural programs, operational change, and an award-winning identity.
Arts + givingErie Arts & CultureDonor strategy, systems, and creative that helped turn a clearer case for culture into action.
Innovation + communityStartUP PGHA shared brand and public platform for a regional entrepreneurship ecosystem with many contributors.
From a client
Erin and the entire BSG team are truly amazing at what they do. They have been wonderful collaborators in our rebranding efforts, as well as evolving our organizational creative design and content strategy. Do not hesitate to hire BSG—they are the real pros!Susannah Faulkner
Executive Director, Erie Arts & Culture
Certified women-owned. Proudly inclusive.
Brand Strategies Group is a WBENC-Certified Women’s Business Enterprise and a certified Women-Owned Small Business. We are also listed with the Safe Space Alliance and are a Three Rivers Business Alliance Ally Business.

Bring us the honest version